Latest Posts

If storytelling is so powerful, why are so many market research presentations so dull?

May 24th, 2010 by David

We are told that to get a message over in a business presentation, we need to tell a story.  It is well documented that the story form can transform limp, dull, lifeless presentations into enthralling occasions.  The future belongs to ‘high touch’ storytellers who can weave different concepts into a story and explain the big [...]

For the most creative solutions look within your existing data

September 7th, 2009 by Patrick

All creativity is simply a reworking of existing ideas. In the art world this process is called influence. Matisse influenced Picasso; Marlowe influenced Shakespeare. As Aaron Sorkin once put it – ‘good writers borrow from other writers, great writers steal from them outright.’ This, in itself, was influenced by T.S. Elliot (‘immature poets imitate, mature [...]

In this recession size does matter

September 2nd, 2009 by Patrick

It is difficult to decide just how critical the current situation is in which market research finds itself. The larger agencies seem to be having the hardest time in the recession, in large part because they have a comparatively inflexible approach to market research. Smaller outfits are having more success in the downturn as they [...]

‘Words are all we have’

August 5th, 2009 by Patrick

It could be argued that without language we have no way of expressing ourselves to others, of getting across our thoughts and opinions. It is curious, then, that increasing we are willing to pay only lip service to the meaning of words. We seem to prefer to pick them up and misuse them at will [...]

The Evolution of Market Research

July 9th, 2009 by Patrick

Is Market Research facing extinction? If we are to believe the tone of this month’s Research magazine article – World of Temptation – then the death knoll has well and truly been sounded by the online entrepreneurs behind the likes of Survey Monkey, Google Ad Planner, and Vizu, which offer online data collection tools [...]

The magic of Metaphor

June 29th, 2009 by Patrick

Last week, DVL Smith had the opportunity to see Malcolm Gladwell give an excellent speech as part of his lecture tour of Britain. More impressive than his delivery or composition was the structure of his speech: an unfolding story built out of a simple metaphor.

Gladwell opened the evening by offering to explain his perspective on [...]

Co-creation – the crocodile smile of conformity?

June 22nd, 2009 by Patrick

John Steinbeck once said that ‘nothing was ever created by two men.’ Yet according to some, co-creation – the production of something new by a group – is one of the most successful outcomes of the internet age. Indeed, it was quite heavily championed at this year’s MRS conference. Charles Leadbeater defended the benefits [...]

DVL Smith is on Tour!

June 22nd, 2009 by admin

We are delighted announce that David Smith – the Director of DVL Smith Ltd and ESOMAR’s UK Representative – has been asked by ESOMAR to give a number of lectures in Thailand and India on the emerging frontiers of market research.
The aim of the tour is to help spread the word about the new [...]

Excuse me – do you have anything on Market Research?

June 18th, 2009 by Patrick

Market Research seems in dire need of a makeover. Not in terms of its practices or workings, but in how it presents itself to the outside world. Research does not appear to have shaken off the ‘50s stereotype of bobble-hatted researchers standing on street corners with a clipboard or, worse still, thin and somewhat peculiar [...]

Everything should be made as simple as possible, but not simpler

June 8th, 2009 by Patrick

‘Writing’, explains Don Norman, ‘is a cognitive artifact’ – a man-made tool developed to aid memory and strengthen mental powers. In fact, writing is an example of a particularly good artifact: an Experiential one. Experiential artifacts can be easily understood, used or applied. We do not have to decipher the words or sentences used in [...]

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